It’s a small business marketers’ dream world. Digital media gives us immediate access to customers and prospects. We can e-mail, podcast, Facebook and RSS them. Now we can Twitter and Plurk them.
But from a marketing standpoint, there’s a dark side. Just because the technology is available (and fun and cool), doesn’t mean it is right for your company. Far too many businesses are using digital media tools without thinking through the strategy behind them. Equally alarming, many businesses overlook or ignore the basics in favor of adding more digital media capabilities. Three clients we met with recently have Web sites that are woefully out of date. They have no organized way of reviewing and updating, and even worse, no one in house or outsourced who is set up to quickly and efficiently make updates.
We’re not saying you shouldn’t use new media, just that you need to use it with the same thought and carefully analysis you would use with any other marketing tools. Read the whole article.
